No audit trail you control.

When an AI gets it wrong, the audit trail is whatever the vendor decides to show you.

Air Canada held liable

Chatbot hallucinated a refund policy. Airline ordered to pay.

Moffatt v Air Canada · 2024 BCCRT 149

Lawyers sanctioned

Filed a brief with hallucinated case citations.

Mata v Avianca · 22-CV-1461 (S.D.N.Y. 2023)

EU AI Act applies

High-risk obligations for healthcare AI.

Regulation (EU) 2024/1689 · from 2 December 2027